About

The key to success

Chiave - Italian for key. The key for the locked door. Our phone number, your solution.

Chiave is a boutique lifestyle and concierge company offering a bespoke and very personal service to all our clients, delivering unforgettable experiences and exclusive access. Our hands-on approach means that we provide the vital support to our client’s private and professional lives. Getting to know you is the foundation upon which we can deliver the best results.

Key Difference

To some, a hands-on service means someone at the end of the phone, but we can provide a Host to accompany your entire trip or event to ensure that every moment is seamless and your needs are satisfied. We are your old friend in a new city, or perhaps a new friend in an old city, introducing you to hidden gems and unique opportunities.

We understand the pressures of organising a corporate hospitality event, scheduling a vacation or planning an all-important evening. We always work with discretion, an assiduous eye for detail and creative flair. We have both membership clients and those that we work for on extra-special occasions. In both cases, you will get an introductory consultation so we can get to know you and your passions or the specific brief to be fulfilled.

"It’s an amazing service and always completely flexible, which is what we need."
COO - E-Commerce Platform

NATALIE MACALUSO

Director

Natalie has twelve years experience in hospitality having started her career as Client Relations Manager for the incentive travel group H&A Motivation - carrying out site inspections to some of the most prestigious hotels in the world. Having travelled extensively throughout all seven continents she has relationships with local destination management consultants in key international cities who help to deliver one-off experiences to her clients. With personal interests ranging from ballet, fast cars to culinary excellence there is no taste Natalie cannot cater to.

Chiave works closely with a number of associates across a host of sectors and countries to deliver the best experience and service to our clients.